Privacy Policy

At OC EVNOW, your privacy is not just protected — it’s respected.
We are committed to safeguarding the personal information you share with us and ensuring your data is handled with integrity, discretion, and transparency.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our chauffeured transportation services in Orange County and Southern California.

1. Information We Collect

To provide a seamless and personalized experience, we may collect the following types of information:

  • Personal Information:
    Name, phone number, email address, and billing details when you make an inquiry or booking.

  • Trip Details:
    Pickup and drop-off locations, dates, times, and travel preferences to ensure accurate service delivery.

  • Payment Information:
    Securely processed through trusted third-party payment gateways; OC EVNOW does not store sensitive credit card data.

  • Technical Data:
    Device type, browser, IP address, and usage behavior collected through cookies to enhance website performance and user experience.

2. How We Use Your Information

We use your information solely for legitimate business purposes, including:

  • Processing and confirming reservations.

  • Communicating booking details, updates, or support inquiries.

  • Managing billing, invoicing, and refunds.

  • Improving our website, service quality, and customer experience.

  • Complying with legal or regulatory requirements.

Your information is never sold, rented, or shared with third parties for marketing purposes.

3. Data Protection & Security

We implement strict data protection measures to ensure your information remains confidential and secure.
These include:

  • Encrypted communications through SSL technology.

  • Secure databases with restricted staff access.

  • Regular monitoring and compliance with privacy best practices.

Our systems are designed to protect your data from unauthorized access, alteration, or misuse.

4. Cookies & Website Analytics

Our website uses cookies and analytics tools to understand visitor behavior, enhance navigation, and optimize content.
Cookies may collect non-personal data such as pages visited, time spent on the site, and browser preferences.

You can choose to disable cookies through your browser settings; however, this may affect certain website functionalities.

5. Sharing of Information

We only share personal data when necessary to fulfill our service obligations or comply with legal requirements.
This may include:

  • Chauffeurs and affiliate partners for booking fulfillment.

  • Payment processors and banking institutions for transaction purposes.

  • Legal authorities, if required by law or court order.

All partners and affiliates are required to maintain strict confidentiality and data protection standards aligned with OC EVNOW’s policies.

6. Retention of Information

Your data is retained only as long as necessary to fulfill the purpose for which it was collected — typically for booking records, invoicing, and customer service follow-up.
Once this period expires, personal information is securely deleted in accordance with data protection regulations.

7. Your Rights

As a client, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications.

  • Request a copy of your personal data (data portability).

To exercise these rights, please contact us using the details provided below.

8. Email & Marketing Preferences

We may occasionally send updates or promotional messages related to new services, offers, or company news.
You may opt out of receiving these communications at any time by selecting “unsubscribe” in the email footer or contacting us directly.

OC EVNOW respects your choice and ensures all communication preferences are honored.

9. Third-Party Links

Our website may contain links to external sites for convenience or reference.
OC EVNOW is not responsible for the privacy practices or content of those websites.
We encourage clients to review each site’s privacy policy before sharing any personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices.
All revisions will be posted on this page with an updated “Last Revised” date.
Continued use of our website or services after such updates signifies your acceptance of the revised terms.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please reach out to us:

Phone: (949) 942-1844
Email: info@ocevnow.com